How do I return an item/order?

See our complete Return Policy FAQ.

We offer a 45-day return period on all new items. We want our customers to be happy and returns to be easy. We only request that the item is in its original packaging and in the same NEW condition as you received it.

If you are unsure about the condition of the product before shipping a return, please contact us.

Returned items that have been installed, used, and not in NEW condition are not eligible for a refund. At our discretion, we may return the used item back to you or it may be available for store credit minus a minimum 20% restocking fee. Please only send back new items.

Please note, we do not refund/credit original shipping costs.

We have two locations that you may send a return to. We allow you to ship to the closest location to help lower the cost of postage. Please CLICK HERE TO PRINT A RETURN FORM and ship your return to any of the addresses below:

** Please DO NOT send items back to our Newbury Park, CA location.  Thank you.