Worldwide Cyclery Orders Sent Via USPS
USPS First-Class & Priority Mail
Keep in mind that USPS can often take up to 24 hours to update tracking statuses.
There are several reasons why your USPS tracking scan may not update. Tracking info might not be available for a newly-shipped package or if USPS hasn't scanned it yet. If your package hasn't updated in a few days, there could be a scan issue or a temporary misplacement.
Sometimes, packages aren't scanned at intermediary stops, making it seem like nothing's happening. Other times, the carrier might be running behind. Please understand that shipping procedures and delays are beyond our control, but we're committed to satisfying you.
Rest assured, once it leaves our shipping locations, your order is en route to you.
USPS Priority Mail International and USPS Priority Mail Express International
** Please note: ** USPS International shipments can take some time to be delivered.
It can take quite a bit of time for the shipment to get through Customs as well as get sorted through your local postal carrier.
There are several possible reasons why an international shipment might be delayed. Some common causes of international shipping delays include customs delays, issues with the recipient's address, natural disasters, and issues with the airline or shipping company. In some cases, international shipments may also be delayed due to security screenings or the need for additional documentation. Additionally, delays can sometimes be caused by factors outside of the control of the shipper, such as strikes, bad weather, or other unforeseen events.
The USPS has contracted with Global Post for their international shipping.
Once your order reaches them, it can no longer be tracked through the USPS page but it can be tracked through this website: goglobalpost.com/track/
Just think how far your bike parts must travel and get handled, just to make it to you.
We appreciate your patience with these orders but know your new bike parts or gear is on its way.
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