My WC order says it has shipped, but USPS tracking is not updating. When can I expect an update?

Worldwide Cyclery Orders Sent Via USPS

Domestic Shipments
USPS First-Class & Priority Mail

There could be a few reasons why your USPS tracking scan is not updating. In some cases, tracking information may not be available for a newly-shipped package, or the package may not have been scanned by USPS at the next step in its journey. If the tracking information for your package has not been updated in a few days, it's possible that there was an issue with the scan, or that the package has been temporarily misplaced.

Sometimes packages just aren't scanned into the carrier's system at intermediary stops, so it looks like nothing is happening. Other times, it's just the carrier running behind. It happens.

While shipping procedures and delays are out of our control, we are determined to satisfy you.  Just know, that once it leaves our shipping locations, your order is on its way to you.

International Shipments
USPS Priority Mail International and USPS Priority Mail Express International

** Please note: ** USPS International shipments can take some time to be delivered.

It can take quite a bit of time for the shipment to get through Customs as well as get sorted through your local postal carrier.

There are several possible reasons why an international shipment might be delayed. Some common causes of international shipping delays include customs delays, issues with the recipient's address, natural disasters, and issues with the airline or shipping company. In some cases, international shipments may also be delayed due to security screenings or the need for additional documentation. Additionally, delays can sometimes be caused by factors outside of the control of the shipper, such as strikes, bad weather, or other unforeseen events.

The USPS has contracted with Global Post for their international shipping.

Once your order reaches them, it can no longer be tracked through the USPS page but it can be tracked through this website:  goglobalpost.com/track/

See this link for information on the current Global Operations of shippers.

Just think how far your bike parts must travel and get handled, just to make it to you.

We appreciate your patience with these orders but know your new bike parts or gear is on its way.